Reference

How jz103 Handles Your Personal Data

At jz103, your personal data belongs to you — we collect only what is necessary to run your account, process deposits via UPI, Paytm or PhonePe, and keep…

Data collected only as neededUPI & Paytm payment data protectedRight to access your recordsRight to request deletionContact our privacy team anytime
jz103 How jz103 Handles Your Personal Data
PRIVACY CONTACT PATHS

Reach Our Privacy Team Directly

If you have a question about how your data is used, want to correct inaccurate records, or need to submit a deletion request, our privacy team is reachable through the channels below.

Email Privacy Request Send your request to our dedicated privacy address. Include your registered email and the specific action you need — correction, access, or deletion. We acknowledge every request within one working day.
Live Chat Support Start a live chat from any page on jz103.club and ask to be connected to the data team. Chat is available around the clock, so you can raise a privacy concern at any hour without waiting for email.
In-Account Help Desk Log in, open the Help section, and submit a privacy ticket directly from your account dashboard. Tickets are logged against your account record, which speeds up verification and reduces back-and-forth.
HOW WE PROTECT YOUR DATA

Data Handling, Cookies and Account Security

Security and transparency sit at the centre of how we manage your information. From the moment you open an account to the day you request closure, your data moves through encrypted channels…

Encryption in Transit and at Rest

Every data exchange between your browser or app and jz103.club uses TLS encryption. Stored records — including payment history from UPI, Paytm, and PhonePe — sit behind access-controlled, encrypted storage that staff cannot query without an auditable reason.

Cookie Use and Your Controls

We use session cookies to keep you logged in and analytics cookies to understand which pages load slowly. You can manage cookie preferences from the settings panel in your account. Declining analytics cookies does not affect your ability to deposit or withdraw.

Account Security Practices

Two-step login verification is available for all accounts. We never store your UPI PIN, Paytm MPIN, or PhonePe credentials — those stay inside the respective payment app. Password resets require identity confirmation before any change is applied.

Data Retention Schedule

Account data is retained for as long as your account is active and for the period required by applicable Indian law after closure. Transaction records tied to UPI or Paytm payments are kept for the minimum statutory period and then deleted or anonymised.

Who Can Access Your Records

Internal access to personal data is restricted to team members with a verified business need — support agents handling your ticket, compliance staff conducting fraud checks, and finance staff processing a withdrawal. All access is logged and reviewed.

Requesting Changes to Your Data

You can request a copy of the data we hold, ask us to correct errors, or submit a deletion request at any time. Requests submitted via in-account ticket or privacy email are processed within five working days, with confirmation sent to your registered address.

Your Privacy Questions Answered

The questions below cover the most common concerns about how jz103 handles personal data — from what we collect and why, to how you exercise your rights under applicable Indian law. If your question is not answered here, reach out through live chat or the in-account help desk.

We collect your name, email address, phone number, and date of birth for identity verification. When you make a deposit via UPI, Paytm, or PhonePe, we also record the transaction reference and amount, but not your banking credentials or PINs.

We do not sell your data. We share data only with payment processors like UPI, Paytm, and PhonePe to complete transactions, and with fraud-prevention services where required. All third parties are contractually bound to use your data only for the stated purpose.

We retain identity and transaction records for the period required under applicable Indian law after account closure. Once that statutory period ends, records are deleted or anonymised so they can no longer be linked back to you.

Yes. Submit a data-access request via the in-account help desk or by emailing our privacy team. We will compile and send your records to your registered email address within five working days of verifying your identity.

Open a ticket in the Help section of your account dashboard or contact us by email. Once we verify your identity, we process deletion requests within five working days, subject to any retention obligations under Indian law that may require us to keep certain records.

We use strictly necessary cookies for login sessions, and optional analytics cookies to monitor page performance. You can turn off analytics cookies in your account settings at any time. Disabling them has no impact on deposits, withdrawals, or game access.

Contact our privacy team directly via email or live chat. If you are not satisfied with our response, you may escalate to the relevant data protection authority under Indian law. We take every complaint seriously and respond within 72 hours on working days.